The fastest route is a direct email to [email protected]. Replies usually come within a couple of working days.
What to include
- The tool you were using (Remove Silence, Enhance Audio or Voice / BGM Isolation).
- Your browser and device, for example Chrome on Android or Safari on an iPhone.
- A short description of what happened, and the exact error text if one appeared.
- Whether the status badge showed Live or Not connected at the time.
Feature requests
Suggestions are genuinely useful — they decide what gets built next. If you want a specific tool, describe the job you are trying to finish rather than the feature name; that usually leads to a better result.
Privacy and deletion requests
Remove Silence and Enhance Audio upload your file to our secure server for processing, and the result is returned to you. If you want a file you submitted removed, say so in your email and it will be handled.